I would like assist, not these harassments and threats. Because of all the things which includes occurred and applying for a house financial loan modification which took Financial institution of America 5 years to accomplish, each cent I'd place apart for retirement (IRAs, CDs, and so forth.) is long gone. When I started in 2009 with Lender of The usa for your modification, my credit score rating was 766 (I've a letter so indicating.) The modification shut the main of the calendar year (2014). My credit history rating has become Terrible And that i can't have a financial loan or credit card to help me. Why do you think you're, Charter, accomplishing this In any case these several years? Your service is not really working and you also apparently don't learn how to deal with. You then reveal that it is “MY” machines failure. No, it isn’t. It really is lack of information and the one excuse they will come up with. I am still enduring the issues with the two my Television set and telephone so I assume Constitution’s quick way out is usually to be Tremendous unappealing and say it can be my fault and disconnect.
moulay, I had been pleased to reply your billing issues! “Be sure to have a moment to take part in a brief five dilemma study. There exists a note industry in the event you’d like to depart notes about the organization nevertheless the rating is predicated on my functionality.
June five, 2013 at 11:07 am I referred to as in March simply because lines didn't allow for right clearance in excess of my driveway. Tech came and did practically nothing. Friday’s twister caused uprooted trees to provide principal line right down to floor. I have named 10 instances, spoken with Tech Help Supervisors, and they've despatched 4 techs/contractors and just one supervisor to my household. Yesterday, they referred to as Ameren UE to come and Reduce ability, devoid of scheduling a utilities meet up with time, and left.
” Signed Sincerely, Geoff Boytos. I simply call to make use of this supply for “much more Highly developed services for considerably less” communicated to me from this so termed conversation corporation and am told right after an in depth chat that this is simply not available to me Regardless of the flyer stating it's. I guess that’s the things they simply call “alternative specifics” nowadays.
September three, 2014 at 2:forty three pm I additional cable Television set to my service, and had my modem moved. The installer that arrived out here complained in regards to the function the whole time. Then he eradicated ALL of my cable connections other than the two I was making use of, expressing it will degrade my service even though it By no means experienced before and now if I would like to put a Television set in one of several rooms I had previously experienced cable wires in, I will have to simply call and become charged to get it extra not to mention enough time that it's going to consider to even get someone out below.
I expressed which the Charter employee who removed my individual home should have been capable to easily identify which the wi-fi NetGear router didn't belong to Charter as it did not Have got a Charter label.
Might thirteen, 2014 at 11:11 am I have some option terms for constitution and just how they take care of their employees and consumers. I’m go glad that a number of you reside in an area where you actually have charter workforce such as supervisors that actually do treatment unlike in which I live… Cookeville TN. A number of the employees do such a crappy work and leave a large number for other workers to clean .. there are a few supervisors that evidently aren't very good at supervising and freak out over tiny things, place their worker’s life in peril only to try to fulfill “quantities” that some just one guiding a corporate desk arrived up with.
Accepting poor efficiency and incompetent purchaser service & billing Division mainly because they are all alike won't ever change everything.
4 containers, of which a person can be a DVR ( that is a great deal more constrained that the 1 I have with Immediate as well as a single I Earlier experienced with Brighthouse);
June two, 2015 at twelve:41 pm I are not able to feel the nightmare which i seasoned with Charter!!!!! I only wanted to bundle my services with Charter and I assumed Charter was a fantastic upstanding and reputable business, but here was I actually fooled!!! The Tech arrived out to install the cable line And that i asked him to operate the cable line underneath the reduce part of the siding which might be accomplished and was previously completed prior to . Another Tech was there with him which l stated to him . Nicely the Tech remaining one other particular person there to complete job. This individual ran the cable line about 5 feet off the ground throughout the Centre of my siding, are you able to imagine, black cable line five feet up on white siding heading many of the way across the property?
Reinstalled my unique box and scheduled a tech, One more new box put in and the challenge nonetheless existed (see suitable Option over). Right after rewiring my dwelling from the road towards the tv, spectrum eventually admits that this is a layout element in the technique. It only took 10 days, three techs, various aid staff, and one pretty arrogant supervisor to come out and say what the situation is.
I lastly got my telephone number back again (wasn’t easy) and nowadays I obtained my Invoice dated 4/thirteen/seventeen with my property phone and it absolutely was news to me that my house telephone number was transformed and I experienced no notifications. No one can do everything and supervisors are worthless and they said they may have no managers. Now perhaps that is an element of the condition. There may be a lot more to my Tale that I need this range and is also now costing me dollars and will keep me from possessing contact with a child. so a great deal more to the story and this corporation is actually a joke
February 3, 2017 at four:32 pm Worst client service EVER!!! UNPROFESSIONAL and Dishonest!!! I’ve experienced spectrum for more than per month. I ordered the phone and Web offer, I guess it’s an buy what you need and we provides you with what we would like kinda offer. I’ve compensated with the service however the cell phone service hasn’t worked. I’ve logged in the chat 2x and referred to as in 3x to zero avail. Apparently my account is locked mainly because the person who rented just before me owed an amount of money on his account and they want me to produce this particular person to ensure he will pay them!
August 24, 2016 at 4:51 pm I termed to recommend Charter their cable experienced fallen across Cedar Creek in Duncanville Tx 75137. The bottom position from the cable was close to four′ above the roadway. Also, I think, owing for your cable falling, at The purpose wherever your cable enters my home the siding has actually been pulled absent. Till I designed it obvious I was contacting a couple of roadway navigation hazard the response was under enthusiastic. Nevertheless, the moment I had been capable of make clear I was not contacting mostly about a concern pertaining to me personally there was a direct reaction. In a fifty percent hour there was a service tech on web site to relieve the issue of the hanging cable hazard. I introduced to his notice the worry on my particular framework. he explained he could deal with that however the roadway took precedence. This produced given that And that i retired to my abode. When I mentioned he experienced departed I presumed to find out what he experienced carried out. I pointed out the cable had been lifted sufficiently to no more present a hazard to vehicular navigation. However, it were lifted tight from the underside of a tree limb. A lot of so There exists an obvious deformation of the cable line. Additionally, the secondary issue from the strain on my home wasn't dealt with in any way.